Capital towing services KS 66607

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Drake

The driver that I just had, was awesome. He let me change the location on where to drop it off. Was very careful with my car, since it’s a sporty car and sits low making sure not to damage the front end. Was very polite and called to let me know he was on his way and all. Not sure of the guys name, but he was great and 10/10 would recommend.

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Shelby Brown

I was in a car accident on Friday, and Capital Towing ended up towing my vehicle after the police contacted them. Since then, I’ve called multiple times and have not received a single response or call back until yesterday. They let me come and retrieve my things and told me they spoke with my insurance (insurance was calling them as well) and made an appointment with them to retrieve my vehicle. I talked with my insurance today and it turns out that was a flat out lie. They havent talked to them or returned their phone calls. It’s completely unacceptable to be left without answers — especially when you’re already dealing with the stress of a wreck. Their lack of communication and basic customer service is beyond frustrating. I’ve kept records of my attempts to contact them and will be filing a complaint with the Attorney General’s Office. No one should have to chase down their own vehicle or be ignored like this. Avoid this company if you have any choice.

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Lu Weinbeck

Daughter’s car was towed by them on Friday. After a girl ran into her and totaled her carShe called on Monday so progressive could come pick it up and then she could also get her stuff out of it. Left a lot of messages and they never called back. Told her on Tuesday finally that they talked to progressive and set up an appt. That is a lie. Progressive called daughter on Wednesday and said they never heard from them. They also tried to call the tow company and never had a call back. This is a very shady company and I recommend never use them. If you have a wreck and police call for a tow truck tell them do not call this place.