MEGEX Towing and Recovery MD 12410

g

generous enq

My car was stuck in the cold and it would not turn on. I reached out Magex for Towing and Emmet immediately responded and showed up within 30 mins. He was just not a towing person, he was also able to troubleshoot my car. He jump started and tried to troubleshoot before getting to mechanic. He understood that if he is able to solve the problem then it can save a huge hassle for his customer. I really appreciate his honesty and his service. If you ever stuck I highly recommend.

J

Joe Kee

Emmett with MEGEX Towing was awesome. Dispatched by AAA, Emmett arrived quickly and worked well with me to pick up the car around a busy school intersection at school dismissal time. He was polite, friendly and thoughtful. I would absolutely recommend MEGEX and Emmett.

M

Mark Morella

On Friday December 5, 2025, it was snowing and my car got stuck in a ditch in Damascus. I called AAA and needed an extraction and they don’t provide the service, so they assigned someone to come out and take care of it. Megex was the outfit they contacted. The first guy didn’t have the right truck and did nothing but called a truck that could handle this. I waited hours. Long story, after 4 hours from my initial call, they got the car out of the ditch and put in on the flatbed truck. I had no idea they did this. I told them to put the car on the ground and they said i had to pay. Ok, the guy insisted my bill was $1500 . I protested and they were going to take my car to their lot. In a nutshell, they held my car hostage until i forked over $1500 for what they called an extraction. No details on what they did. I have called their office and have left many messages. No responses. What did they do to command this fee? I feel like i should report this to the police. I never agreed to anything. They never gave m an estimate, and would not release my car until i paid $1,501.98. I should’ve forced him to release my car, but i am civil. I am planning on providing more information in subsequent reviews. This was highway robbery. I still don’t know what i paid for. Megex was terribly unprofessional and extorted the money from me. Tough<br>Lesson to learn. Any advice on what i can do?<br>12/19 update. I filed a complaint with AAA. They are giving me a partial payment. $150 for the inconvenience. Word of advice, Do Not use MEGEX under any circumstances. They are Thieves who robbed me.