Firestone Complete Auto Care AZ 85326

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daisy lopez-macias

We came in from out of town and had a flat tire. Visited other near by shops but most had long wait times or needed appointments. We called Firestone and the gentleman that answer was able to service us immediately and gave us a price over the phone. Service was exceptional! The girl at the front desk was very friendly and attentive. Richard was quick and diligent with his service on repairing our tire valve. The whole team was helpful and knowledgeable.

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Holly Ogden

im only rating one star because thats the minimum it lets me.<br>so yesterday i dropped of my car at 4 waited there when done i went to work and my car idlied kinda rough so i thought just adjusting to new oil?<br>but then my car started making horrific noises and pounding noises it was midnight so i couldnt call them i made it home safely BARELY it was doing this while in park as well! then this morning i call them and they came and towed it there and i called after not hearing back and they said oh its a misfire?it felt like all four tires were wobbly but it was coming from inside car jerking me!!!! yesterday everything was perfect before my oil change. i had him bring my car back to me i need the general manager to speak up on his staffs action and take accountability that they ruined my car! they now want lots of money of course to “fix it” STAY AWAY FROM THIS FIRESTONE THEY DONT HELP YOU THEY DONT CARE ABOUT YOU OR UR CAR i do have cops involved as i proof of my car perfect before this or ethier speak up and get ahold of me and fix my damn car or lose ur business im done.

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Luis Peon

Somehow my review was removed.<br><br>The car was brought in for an engine air filter replacement, coolant exchange, and oil change.<br><br>The engine air filter housing was cracked by their crew.<br><br>There were big coolant fluid spills all over the engine and coolant pools at bottom on the skid plate.<br><br>I received the car back with a check engine light (was never there before).<br><br>They told me their store manager would call me. The store manager never called. I was told that the store manager essentially clocks out much earlier in the day and no where near their closing time (the shop closes at 7PM). Also was told that they have no one that can diagnose any issues later in the day due to their techs leaving earlier in the day as well. I had to argue with the shop for them to accept responsibility.<br><br>Be extremely careful with this shop.