Waterdrops Express Car Wash CA 93010

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Cameron Salehi

Update and warning to all: the owner replied to my email with a threat to a lawsuit if I didn’t delete the video of the employee conversation my Tesla recorded. Yes, I agree the conversation looks really bad for the car wash, but you don’t threaten lawsuits to customers with a simple request for a refund of one car wash. The owner did not offer a refund or any type of compensation. WARNING: unless the ownership changes, I would not risk using this car wash. The owner takes no responsibility if anything bad happens and refuses to make things right.<br><br>Tonight, 11.26.25, I purchased a $25 car wash. When I pulled into the vacuum bay, it was covered in mud. I showed the three employees on duty the condition of the bay and the fresh mud now on my car, and I asked if I could run it through the wash one more time. They responded dismissively, stating they had no control over the cleanliness of the bays. They then gave me a condescending lecture about how my car could “get dirty” once I leave the car wash. I reminded them I had not left and was still parked in their vacuum bay. I asked again, but they refused, further stating they did not care about repeat business.

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nathan villa

Ive been a member for a little under a year now and have had great experiences until recently:<br><br>1/19/26 i went for a wash and noticed a few things that bummed me out on my new Genesis GV70:<br><br>1) license plate holder was pulled and rubber cleaning from car wash was stuck to it<br>2) wavy scratches were on the front hood of my car which I immediately noticed when I pulled into the vacuum area to dry off and vacuum the car.<br><br>The Manager who helped me friday came out and inspected my car and took pictures and then completed an incident report. I provided my license, registration and insurance and received a copy of the report for my records.<br><br>Update 1/30/2026: corporate connected with me and offered to buff out the scratches to which the manager Sergio personally did it and guess what....IT worked.<br><br>Huge sigh of relief and good to know they are certified to detail cars if needed.

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MISS Julesinwonderland

GREAT car wash! Employees are pleasant and help you at the kiosk when available. I have had several satisfactory washes, but avoid going after very muddy vehicles. Some vacuum tools have been damaged, compromising suction and the air pressure tool works great on my grill and interior to remove dust. I am overall a happy customer. Check out their text pushes for a free wash!