Lupient Collision of Bloomington MN 55431

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Anthony

I've had exceptional service here. Their prices are fair and the technician finished in a timely manner. I would recommend anybody take their vehicle here. They know what they're doing

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Michelle Preiss

I do not recommend this shop for any and all collision repairs on any vehicle. I am certainly surprised they have such a high rating on Google after the lack of customer service I received at this body shop. I was in an accident on I-35 on 07/22/23 in Bloomington that affected the front left of my vehicle to needed to be repaired. Allstate Insurance recommended this shop to me as part of their Good Hands Repair Network. That guarantee that I would be satisfied was a sham. This place is as slimy as they come! Too much happened to type here, but know this, the collision repair manager will lie to you and make excuses for their delays no matter if you're in the right as a customer. I was from out of state and they made the process of getting my vehicle fixed very difficult. I had to threaten legal action for them to get moving on the project after 'waiting for parts' for 40 days. Just be warned that this institution does not respect your time or schedule. As a woman, this experience was especially traumatizing. With Allstate, you are in fact, not in good hands. If the owner of this dealership would like to contact me and make this right I would greatly appreciate that.

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John McDonald

Bought a car and they replaced the hood due to hail damage with a brand new hood and was painted, which took over a month. Got car back from dealer and after I got home noticed tons over clear coat on the edges of hood, rough and bubbly. Dealer agreed really bad job, went back lupient for them to fix. Got home and noticed they sanded down to the metal. I reached out with no response, where is the quality check and pride in workmanship? The pic you can still see the extra clear coat run over and area sanded to metal, most of the hood edge looks like this.)