Dingman's Towing and Recovery LLC PA 17112

D

Darleen Zehring

What a great company, they’re efficient, friendly and very reasonable,,had my car pulled out of 6” of mud in no time

N

Nader Makar

My experience with them was extremely bad. If I could rate them, I'd give them zero stars. My daughter's car skidded, and the police called for their help. 1- The workers' manner of speaking to us was extremely poor. 2- They needed two towing sfor towing, even though my daughter's car is very small. I don't know why. 3- In the end, they charged me $450. I advise everyone not to use their services because my experience with

Y

Yerimil Flores

Way overpriced and the lady who answers the phone is extremely rude, called me condescending when she was the one being condescending (I didn’t call her any names). They only accept cash payment… hmmmm I wonder why. I was also told in order to make a payment I have to make an appointment. Who operates like this? Edit: Thank you for the lengthy explanation of how your business operates. Unfortunately, it still doesn’t address the actual issue I raised,the rude, condescending behavior on the phone. Requiring appointments to hand over cash for an involuntary tow is… certainly a creative business model. Maybe if you are nicer towards customers they would be less likely to dispute charges. And calling a second tow of my own vehicle “free” after already charging an excessive amount the first time is truly generous, thank you for that kindness. It’s also interesting how your responses to Google reviews regularly include airing out why someone’s car was towed, as if putting customers’ situations on blast is meant to justify poor service. Using that information against reviewers comes across as unprofessional at best. Glad to hear you tow “hundreds of cars a week,” though judging by the reviews, customer service may not be keeping up.