Firestone Complete Auto Care MD 21014

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Mountain Lover

Justin in the service department was fantastic. I recently purchased a car out of state and wanted to make sure everything was safe and in good shape. Justin was able to fit me into the schedule the same day, which really took a huge weight off my shoulders. He took the time to have the car checked over thoroughly and made sure everything was good to go. Knowing the vehicle was safe gave me real peace of mind. The whole experience was smooth, professional, and reassuring. Justin was honest, helpful, and easy to work with. It’s hard to find places you can truly trust with your vehicle, but this is definitely one of them. I couldn’t be more thankful for the help and great service.

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Sandy Barber

I walk in and was greeted immediately, by a gentleman named Justin. I must say this was one of the best customer service, that I have received in a long time. Maybe ever! Justin was so helpful and friendly. After we had decided on tires, he offered me a seat. There was another customer sitting and waiting for her car. He treated us like we had known each other for years. What a great employee you have. I definitely will be back and tell friends and family what a great experience I had. Sincerely, Sandy Barber

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I had an excellent experience at Firestone Complete Auto Care (Store #749143) on 3/7/2026. Justin, Vanessa, and John were professional, friendly, and made purchasing four brand-new Bridgestone Alenza tires for my SUV quick and hassle-free. The team was knowledgeable and ensured everything was checked and installed properly. The entire visit was smooth, efficient, and well organized. I highly recommend this location for anyone looking for reliable service and a professional team. -A satisfied customer