Firestone Complete Auto Care PA 18109

f

fonge nadia

I got a flat tire some time late last night under the rain. I drove to Firestone and luckily they were open. Ken was very nice and helped me check in. He even let me stay even after closing to since I was waiting for my ride. I truly appreciate his kindness. My car was done before 4pm the next day just in time for work just like he promised. Great service.

C

Cheri Dunker

I called this morning for a state inspection, emision, and oil change. I needed to get it done on short notice, realizing that my inspection expired at end of January. My call was picked up by Ken. He was extremely professional and accommodating. I went over at 9:00AM and they immediately began the service. I discovered my insurance card showed expired, but Ken assured me it would be ok if I texted a photo of my new card, which never made it to my glove box. Car was finished early afternoon. Ken went through everything that was done. Service was prompt and thorough. Customer service provided by Ken was exceptional!

J

Jamie Snyder

I had a fantastic experience at the Firestone Complete Auto Care in Allentown! Mark was absolutely wonderful—friendly, knowledgeable, and went above and beyond to make sure everything was explained clearly and handled smoothly. It’s rare to come across someone so honest and dedicated to providing great service. Laurie was also amazing! She was extremely welcoming from the moment I walked in and kindly directed me to the waiting area while my car was being worked on. She’s a great front person who makes you feel comfortable and well taken care of. Overall, both Mark and Laurie made my visit such a positive experience. I’ll definitely be coming back to this location because of their excellent service and professionalism.