Engel's Auto Towing & Recovery OH 45251

J

Jamie Isaacs

They like to rob people literally when my boyfriend wrecked our jeep liberty flipped on its side they tried to charge $190 to flip it back up right $175 to tow it to their shop and another $175 to tow it to my house. the 175 i totally understand but $190 to flip it off it's side I've never heard that before. Then when I said can I grab my belongings out of the jeep they said pay or sign your title over to us so I go get the title to sign it over to them and they still wanted $190 plus my title!!! Wouldn't even release my house keys and keys to my other vehicles!!! This is 100% illegal!! After I called 3 other tow recovery services I had to call forest park police dept. To get my belongings out of my jeep! They try to get every dollar possible out of people who just lost there vehicles and possibly hurt themselves or others in wrecks! People that have just been traumatized and you want to basically drain their bank accounts too! Pathetic greedy business!! 0 out of 10 would not recommend. And they made a girl myself clean out a work jeep wouldn't even let my boyfriend get all his work tools they were so mad they had to give us back OUR personal belongings they made a woman load heavy tools out while my boyfriend was locked out of the gate and he had to watch me!! I've never in my life dealt with such horrible greedy people!! Of you sign or vehicles title to a tow yard it is illegal for them to keep your property. I never did get my license plate either something I could've transferred to another vehicle when I get one. That's just me spending more money. The lady at the front desk laughed at me and said it's not my fault you wrecked your car! (Like accidents don't happwn all thw time.) Well no shit lady but you are literally trying to make a persons life worse buy charging them $600 to get what is rightfully your own stuff! I'm just so flabbergasted at the whole situation on how they handled everything. This is the worst tow yard I've ever experienced in 40 years! It's entitlement, Greedy and flat out highway robbery!! I have never had to call the police on a tow yard!! That is just sio insane to me! Please beware of this business I'm warning you!! They want as much money as they can possibly get out of you and to straight take advantage of you in a bad and tramatic situation!! Flat out! I wish they would let you rank businesses in the negative or at least 0! I would never ever use engles towing on Springdale road. And you shouldn't either!!!

C

Conner Memory

made me pay the $250 fee just to sign the title over to them and get my things out of my car. Person answering the phone was rude and unhelpful.

R

Reagan O’Connell

The customer service is great and the price is very fair. I recommend if you need anything towed!