Drive Towing MD 20707

S

Samantha Cole

They towed me when I 1st moved here almost 3 times during the holidays. The 3rd time, I was set up & blocked in while a neighbor called them & had them come to tow me. I'm a single mom of 3 &. Disabled. So I parked in the handy cap spot to carry a Christmas tree in from my u haul pickup truck. Literally was less than 3 mins & then got back into the truck to find that the neighbor had parked her truck in front of mine blocking me in. So I sat there waiting (mind you she had 3 vehicles & this complex only allows you to have 2 max) she took the spots everyday in front of my building yet she didn't live there. She called your tow company, your tow company came & of course could not tow due to me being in the vehicle so she had no choice but to move so I could leave. She was not disabled by the way. The 1st time I was told 1 price over the phone, then went to the Old gunpowder office and was told to pay a higher price. Anyway I have a question, why do you have a phone number that is not even in service? I believe you towed our car in the middle of the night which there was literally no reason for, I parked as I was told by an officer specifically to avoid being towed. Now your the only tow company left that I haven't spoken to due to your company not having an active number of contact.

S

Stella Sebago

1. This company should be ashamed of itself. While towing can be a vital service, the owner of this business has decided to make PREDATORY TOWING their bread and butter. They have deals with several lower-income apartment complexes in the area and they scour the lots every night in order tow people with no money for any reason at all *just* this side of the law. The minute my registration expired, before I had a chance to put the printed temporary registration on my rear window, I wake up to a missing car and a $175 impound fee. These people are bottom feeders complicit in a system that punishes the poor. What’s ironic is that their employees make $10 an hour (as they explained to me) and are likely the very people that Drive Towing screws. Despicable. 2. We waited 45 minutes for our car today because no one was on site during business hours. I’m pretty sure it’s illegal to take a car and then offer no earthly way to retrieve it. Oh yes, it’s called hijacking.... 3. I hope the better business bureau (or the owner’s good conscience) turns things around here. 4. If the owner would like to grow a conscience today, they can start by refunding me their sky-high impound fee, plus paying for my time while I waited for an employee to show up. I would welcome their call.

R

Rumzzy Mamodesene

This company assisted me when my truck was broken down. I suffered technical difficulties and when I requested a tow for my truck they scheduled a pickup time that was within reason ( 40 minutes) . When the driver and tow truck arrived the driver inquired about my vehicle's issue. After explaining to him that the belt snapped he offered to tow it to a local mechanic that was familiar with the repair needed. The mechanic performed the fix within one day and they charged a fair amount. All in all this company's support was timely, helpful and got me and my truck back on the road without any issues. I highly recommend them to anybody that's in need, they're friendly, courteous and knowledgeable.