Carney Tire & Car Care Center Tire Pros MD 21234

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La-Kia Kommeren

Came here after a suggestion from my husband to get my rear driver side tire looked at. I was greeted immediately as I entered. I informed the attendant I was concerned about the rear driver side tire after hitting a curb. Me and the attendant walked out and looked at the tire. They were able to find a tire for my car as well as squeeze me during the mid-afternoon rush. I was told it could take about 2 hours and informed that I could utilize the coffee/tea machine, cookies,TV, and lounge area to wait. The wait was less than 2 hours but I was pleased that the service was quick

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scott hightower

Scheduled appointment for front end alignment with Dan, was quoted $150.00 over the phone but while waiting was told it was an “exotic “ alignment even though I explained that I installed new (Krytonite) upper control arms myself. I took time to mark the adjuster’s when installing and after done the truck drove great but figured it should get it dialed in perfectly. While waiting they told me the new cost was $250.00 while my truck was already on the rack so they had me cornered! Arrived at 8:00 am and left at 9:00 after they told me it would take 2-3 hours labor? They didn’t test drive the truck afterwards and while heading home realized truck was pulling to the right so it was better before I took there! Beware this business at all costs! TOTAL RIP-OFF! Will never give them my business again!

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Aquarius

I always heard great things before coming to Carney Tire, and for a few years, I was super comfortable and impressed. After my most recent visit, I'm not sure if I'll return. We already owned my extra tire, so we took it to Carney to have it put on my vehicle. At checkout, I received a lecture from an irritated employee about how they make their money selling tires, and by buying elsewhere, it has a negative impact on their business. He then reiterated that it really affects them. It sent the message to me that they also don't want to be bothered with just putting on a tire. I guess it's not worth their time, even though we have used them for many, more expensive jobs in the past. I doubt the employee would have spoken to my husband that way. Next time, you could put a friendly, positive spin on it. Say, "Hey, did you know that we price match? We would really like to have your business in the future - it helps us a lot - so please consider supporting us the next time you buy tires!" I would have absolutely appreciated that and learned something and been back. The condescending lecture really bothered me.