Westside Auto Services MD 21114

K

Korina Russell

I would give a million stars if possible. Westside Auto has been so amazing to work with. Ronnie is the kindest guy and very easy to talk to. The mechanics that have worked on my car did it perfectly and quickly. I can't express how grateful I am to have them taking of car. I trust them and will 1000% be going back for any of my car needs. Even the simplest ones. Thank you guys for your hard work. I appreciate everything you do and have done.

j

jon maurath

Very poor quality of work, avg customer service. Went in to have new tires installed and do an alignment. After I got the car home found the valve stem was leaking, one tire was over inflated, and alignment was off with a vibration. Took it to a different shop and they found the suspension bolts were not tight and the alignment had shifted. Also found 2 of 4 wheels were not balanced correctly. This place has minimal hours, doesn't take appointment and is not cheap. Went to them thinking I was getting better quality which was worth the hassle but found they have poor workmanship, average service, and high prices.

F

Fred Bauer

It has been a long time since I last used westside, but I felt that I needed to leave this review. I stopped using them after they did an oil change and other service for me, because I want to do my own oil change and discovered that they had used an undersized oil filter which means they didn't bother looking up the correct size filter for my vehicle and just assumed the standard one was correct. Last week my water pump needed replacing, and when I went to remove and replace the expansion tank I discovered that it was being interfered with by the air conditioning dryer. Today I looked into it farther and discovered that they had not properly reinstall the air conditioning dryer when they did that work, with the result that it was actually interfering with the coolant recovery tank. Apparently the mechanic thought it was suitable to just shove stuff back together as best they could, rather than take the time to figure out why things were not actually fitting back together as they were designed. So I wouldn't even recommend them for an oil change, let alone anything more complex. You never know when they're shoddy workmanship will lead to unnecessary repeat business for them.