Brendan's Motor Works MD 21047

E

Erik Sanchez

I highly recommend for all your auto repair needs. From the moment I walked in, I was greeted by the young professional at the front desk, whose approach was both nice and respectful. This welcoming experience set the tone for the entire visit. The service provided was great. The team genuinely cares about their work and operates with a high degree of transparency and honesty, which is rare in this industry. The technician clearly knows what he is doing; he was very knowledgeable, explained the repairs in detail, and demonstrated excellent expertise

A

Andrew Clark

Brendan and Macy are two rising stars in the local auto repair and customization space. Within a day of reaching out on their website, I received a follow up email asking for more information and was provided a quote in another day. The estimate was transparent in its pricing breakdown and the parts being used. Additionally, I appreciate that the team was following up via text about any questions I might have, next steps, and scheduling upon the estimate’s approval. As someone who lives nearby, I’m really happy to find a quality shop within walking distance that can handle a variety of jobs. Problem I faced: non-locking hood latch and routine oil change

A

Allison Stein

As a woman there’s always a certain anxiety that comes with seeing a mechanic. I had seen two shops previous to coming to Brendan, citing the same issues with my car. Both times the issues went unaddressed, and I felt like I was going crazy. I’m no expert, but I do know when something in my car isn’t working the way it should. I went to Brendan and complained of the same issues. He promised he would find out what was wrong. The next day, he called and explained the things he had found, and described every single problem I had and the reasons for them in simple, easy to understand language. For the first time in my car ownership history, I felt heard and valued as a customer. He even went over and beyond to fix issues that I hadn’t mentioned. He took the time and care to make sure my car is running the best it can. His prices cannot be beat, and his dedication, care, and willingness to hear me out and validate and fix all my concerns means the world to me. I will never ever ever go to anyone else for car repairs. It feels like I have an entirely new vehicle. Thank you so much :) <3