Savco Discount Muffler Brakes Tune & Lube MD 21234

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Deborah

DO NOT COME HERE. I came to get my car windows tinted, and this was by far the WORST EXPERIENCE EVER. I arrived around 1:30 PM and waited about two hours for my car to be ready. When it was finally done, I was told they don't accept Apple Pay by something that should have been mentioned before the service was done but that was fine. The only options were cash or entering my card details manually. When the worker (Peter) entered my card details, it kept saying "declined," even though I knew there was no issue with my card. He retried about 6 more times and kept insisting I call my bank, even though I wasn't receiving any email rejection. I asked if I could enter my card number myself, and after a long argument, he finally allowed me to but positioned the machine where I could barely see. When I did it myself, the transaction went through immediately, proving the issue wasn't on my end. However, I accidentally entered $1.60 instead of $160, and when I tried to fix it and re-enter the correct amount ($160 with $9.60 tax he said later), he started complaining and told me I wasn't allowed to touch the machine. By this point, I had been there for over three hours. I pointed out that the problem earlier was because he kept entering "yes" to the question "is the card present," which caused it to decline. When I showed him that, instead of admitting his mistake, he got defensive and more difficult to deal with. Eventually, I had to call my cousin to come and pay with her card just to end this mess. When she arrived, he suddenly asked for her driver's license something he never asked me for when I was the one bringing my car, full name, and showed him that, instead of admitting his mistake, he got defensive and more difficult to deal with. Eventually, I had to call my cousin to come and pay with her card just to end this mess. When she arrived, he suddenly asked for her driver's license something he never asked me for when I was the one bringing my car, full name, and phone number At that point, I was done. I walked out frustrated and disappointed after wasting nearly four hours over a simple payment issue. This was a complete waste of my time and an unprofessional experience. Poor communication, lack of honesty, and unnecessary attitude. Never again. He responds very rudely to customer calls

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Tionna Moody

Went there in April for breaks. He did extra work I told him I could not pay for just do the brakes and rotors. Had to still pay for work because he did it. Then a month later my wheel comes off as I’m driving because I have nuts missing all of a sudden. Luckily I’m alive but messed up the front of my car. Able to get the take nuts off the other tires just to get home just for it to happen again but now the whole peg for the tire to stay on is broken. That’s gonna cost me.

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London Blackwell

If you are reading this and you go here for work on your car after your tripping they ruined the electrical on my brand new car all I had was routine tune up I had no problems with the car before. Then they told me to get it towed there and the would fix it then tried to charge me another 300 dollars .. so that’s about 600 plus 300 in tows to fix something that had no problem before I can here , I have proof I was here twice even though the second time they refused to give me paperwork. And no the problem never got fixed. Had to go to another mechanic and they told me I got scammed