Costco Wholesale MD 21117

B

Billl Adams

Very good Costco overall, in both organization and staff friendliness. The customers who frequent this store are mostly loutish, so visiting on non-weekend days will minimize your exposure. The only criticism I have is they are often out of onions for their hotdogs in the food service area. Granted, I shouldn’t expect perfection and should just be thankful a hot dog and fountain drink only costs $1.50. The problem I have is the photo advertising the hot dog, seen here, clearly indicates it has the option of minced onions. Sometimes perfectly-sized covered containers of minced onions are present on the counter, found in a white plastic bin. If not there you can ask the counter person if onions are available. They’ll either fetch a container in the back or tell you there are no onions. If I were a rude person when told there are no onions, I would firmly suggest they go back to the produce area of the store and grab a bag of onions, mincing them as needed. I am an Executive member, and member since the mid 1980’s.

C

Can Joos

It's a great location, I've often come across good customer service here. Lots of bakery items, plenty of frozen vegetables and seafood as well. I was pleasantly surprised to find the Toom sauce here and couldn't help but grab it! There are many snacking options, frozen and regular. Decent produce selection and meats too - both halal and kosher varieties too. As with most Costcos, there is a good stock of apparel for kids and adults. I love the self checkout area, just wish there was a handheld scanner so you don't have to lift the bulkier items. I've been lucky to have an employee scan those for me a few times.

B

BOOM

The people at guest services make up their own policies to benefit them. They need proper training from corporate. Last time I bought Pokemon they told me I needed to buy a membership to get more. So I paid $65 for an additional membership months ago. I go again recently and they said it’s 2 per person and that I already bought. When it came time to take my money and open a new membership but when they were nice but when I tried to use my other membership recently they were being complete jerks. I went to get services with a membership that has not been use and the lady said you already got some and I need to validate your other memberships. Making up rules when the memberships I gave them was not used. They wanted me to show them my other 2 memberships in order to buy more. Old lady was making up rules and said “I’m about to validate your other memberships”. Lady do your job check my memberships to see nothing was purchased for the day and give me my product. Corporate will be getting a call. Good job. Maybe next time learn your own policies rather than being ignorant and having an attitude. Stupid