NTB-National Tire & Battery MD 21117

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Jo Flores

Outstanding Service and Professionalism! ⭐⭐⭐⭐⭐ I had an exceptional experience at NTB on Reisterstown Road in Owings Mills, and I can't recommend them highly enough! From the moment I walked in, the staff was welcoming and professional. What impressed me most was how upfront and reasonable they were about everything. They took the time to thoroughly explain what my vehicle needed, provided a clear timeline for the work, and set realistic expectations about costs – no surprises, no pressure, just honest communication. The team was genuinely polite and patient, answering all my questions without making me feel rushed or uninformed. They took an educational approach, helping me understand not just what needed to be done, but *why*. I walked away feeling confident about the service and more knowledgeable about my car's maintenance needs. The quality of work was top-notch, completed on time, and at the price quoted. It's refreshing to find an auto service center that combines technical expertise with outstanding customer service. Will definitely be returning for all my future automotive needs.

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Ellen Stokes

This review is on behalf of my sister Patricia who I recommend that she have NTB take care of her vehicle in Owings Mills. These are her words: “I recently had my car serviced at NTB by a mechanic named Isaiah. From the time my sister and I went into the shop his welcoming smile and off to help was Amazing!! (1st impressions are lasting impressions)! Like a parent who takes their child to the doctor and give them a thorough examination, Isaiah gave my baby (car) a thorough examination). He continued to be pleasant, professional and honest!! (It’s often hard to find these 3 qualities in most people). Long story short, he did an excellent job on my car and I HIGHLY recommend his service.” - Patricia -

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Little hands gives Covfefe

Kevin I think his name was the guy and the team at the shop were phenomenal. I got all four new tires and they did it all in under 75 mins. He even took off like $150 bucks what should have been over $800 was $650 after tax. Kevin was very polite and courteous just had me watching tv in the back and relaxing.