Carquest Auto Parts MD 20850

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Thomas Garten

I had a great experience here earlier this week and I was surprised to see some of the other reviews. I just started to work on my own car and this was the third store I went to looking for a specific part. It was nothing like the stores I went to before this, the employees really knew their stuff, gave me solid advice, and took the time to help me out. Will be shopping here more often.

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Ceasar R

Well, not your typical retail auto parts store, they mean business and professionalism, phones always ringing and they still take the time to help the occasional walk in customer. Being listed as an advance auto store, I was shocked when I walked in, no retail room whatsoever, but they make it up in knowledge, James knew exactly what part I needed when I described it and the other guys were speedy to get my parts. This location has earned my repeated business, I even signed up for advance Speedperks rewards program.

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Myers Ryan

I work in the same build as the Carquest. My car wouldn't start. At first i thought maybe my key fob battery was dead and so I went in to see if they carried batteries for the fob. The 2 guys at the front counter could be bother with me. I was having trouble getting the the fob opened as they asked for a battery size. I asked them if they could help me open but they declined citing they couldn't because if the broke it they couldn't responsible. I left to see if I could get someone in my office to help. A Colleague came out and we determined that it was like a dead car battery and not the key fob. I went back into the the Carquest to see if they had a jump box or jump cables and if someone could help me. They could not be bother with me and could have cared less that I need help. No one offered or wanted to help me. What a terrible place with terrible employees. This is exact what is wrong with our society today - a lack of kindness or desire to help others.