Walt's Auto Repair & Towing OH 44870

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Susan Smith

Terrible customer service I work for a business that deals with scrap cars. Unfortunately, one of the cars we were sent to pick up was at Walt’s and our driver informed me that they were denied by the shop to pick up the vehicle pending unpaid balances I called later on to get more information about the situation and as to how this can be resolved that way both parties were happy; just to get laughed at by the lady on the phone, who then told me she didn’t want to deal with it and told me “ I have another customer calling so I’m going to hang up on you” which she proceeded to do. Avoid dealing with these people as they are extremely unprofessional and incredibly rude and according to other reviews, I’m not the only one who thinks that.

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Christina Agee

They were amazing! My car broke down on a trip to cedar point, they were quick to get to me and tow me and quick to get me fixed without over pricing! They picked me up the next morning and took me to my car. They had my vehicle for maybe 10 hours that’s including towing and fixing. Def amazing experience!

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Tiffany LaCourse

Full disclosure - I think the problem started when he confused me with my sister-in-law, who's name is also Tiffany LaCourse. She's had some issues with him recently and I don't think he realizes we are two different people. That having been said - my son was in an accident last month (June 7th 2025) and Walts Towing ended up towing his car. When I picked my son up from the scene, they weren't sure what tow company would take the car, so the sheriff gave me his card with the report number on it and said the tow company would get in touch with me. No one ever called me, and I was completely slammed between work, my boys' baseball schedules, my mom's doctors appointments, and everything else going on. I talked to my insurance company (State Farm) immediately after the accident, filed a claim, and they said they would make sure the car was at a facility that didnt charge storage and if it wasn't - they'd have it moved somewhere that wouldn't charge for storage. I assumed since I never heard anything more from my insurance or the towing company - that there was nothing to worry about. Weeks after the accident - on Friday, June 21 2025 - Walt and his girlfriend showed up at my house at close to 8pm when my husband and I were in Ashland at a baseball tournament and he scared my elderly mom and my 9 year old son. He gave my mom a copy of the police report with a POST IT NOTE attached with a price of $1,398.13 handwritten on it (see attached photo) and said he needs to be paid ASAP and I need to get my car. That is NOT an invoice - let alone itemized. I still to this day have not recieved an invoice. I called the police on him that night and made a report. I've tried to reach him and so has my cousin Richard (who tows vehicles) numerous times to get the car - so the storage fees would stop - and he hasn't answered or reached back out to either of us. Now this weekend - July 19 2025 - I got served with small claims court papers. He's taking me to court for almost $2400! And he still has my son's car and has still has never returned any calls to this day! I fully intend to file with the BBB, Ohio Secretary of State, ODOT, and any other authority I can to have this remedied.