Batteries Plus MO 63125

H

Heidi Bartels

Always someone ready to help. The battery warranty for my key Fab has been amazing and they always put the new battery in for you and check to make sure it works. Great staff and store!

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Ariona Baker

DONT COME HERE IF YOU HAVE A T-MOBILE INSURANCE PHONE REPAIR CLAIM I wouldn’t say the workers were rude, but it was clear they either didn’t want to help me or didn’t know what they were doing. My screen was messed up and I couldn’t turn off Find My iPhone. Instead of offering a real solution, they acted clueless. You’d think Apple (or any repair partner) would have a system in place for this, but they didn’t even try to figure it out. At another Batteries Plus location, they semi-fixed my sister’s phone and had her log in during the process so she could disable Find My iPhone before the screen was completely installed. We asked if the same thing could be done for mine, and instead of trying, the worker just kept coming up with reasons not to fix it. To make it worse, I was already running late for work, and as I walked out, I literally saw the worker watching a YouTube video on how to repair my phone screen. So not only was my time wasted, but they clearly weren’t even trained to handle my repair. Any not to mention he said he couldn’t repair it because my back camera had a crack on it ? A complete waste of time and very poor customer service.

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Ethan Hochstein

Assistant manager on duty 12/27, I believe it was Richard, was extremely helpful with my questions brought new life to my phone and all my electronics I asked for saved me so much money but recommending easy fixes. Great experience!