O'Reilly Auto Parts MO 64012

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Theresa Wilson

Went in tonight because my car was missing firing. And Makayla was so sweet and hooked it up to the scanner it was my number two coil. Bought replaced still miss firing went in for spark plug she helps again and re scans it ( wanted to make sure we replaced correct coil) and nothing pops up changed spark plug now I’m back up and running. She was so sweet to do it twice for me in this cold. Made sure my heat was on full blast for her! I truly appreciate amazing customer service! Thank you MAKAYLA

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Corwin Aquino

Exceptional service! I went in for a headlight bulb replacement on my Honda and was greeted immediately by Danny as I entered the store. He wasted no time assisting me with determining the correct bulb type, and provided clear and precise direction on where to find the exact one I needed. When I asked if they could change the bulb at the store, with a smile on his face he said he could check under the hood for me to confirm that he could change it there. He proceeded to follow me out to my car, removed the old bulb, and even went as far as to educate me a little on how to tell that the bulb was partially blown (I always welcome being educated on things so he was simply feeding my curiosity). We went back inside and he noticed that the old bulb was showing a different number than what their system was saying I needed for my car. He double-checked their system to be sure and, before paying for it, he offered to test the new bulb to make sure it worked. So we went back to my car, he placed the new bulb, and had me turn my lights on to verify that it worked. Once we knew it worked he closed the hood and as my girlfriend and I started back toward the store he looked at me and said "Alright, you're good to go. Merry Christmas!" I was caught completely off guard by Danny's kindness and honestly started to become a little overwhelmed with emotion that I damn near cried right there. This year has been incredibly difficult so that unexpected kindness really hit me hard. That brief interaction with Danny will forever be remembered and has secured my loyalty. I will definitely be returning to this store again in the future. ??

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Adam Zzz

We were here to get a tag light bulb and the guy offered to install this for us which was awesome. I much prefer O'Reillys in general to other retailers. I've never had a bad experience with one. 10/10