Schaefer Auto Care MO 63109

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L Kliethermes

I’ve trusted Schaefer Auto Care with my vehicles for the past 20 years, and they have consistently delivered exceptional service every single time. Their team is knowledgeable, honest, and dependable — qualities that are rare to find and the reason I’ve never gone anywhere else. Whether it’s routine maintenance or major repairs, I know my vehicles are always in expert hands. They take the time to explain what needs to be done, never push unnecessary work, and always go above and beyond to make sure everything is done right. It’s clear that Schaefer Auto Care truly values their customers and takes pride in their work. After two decades of outstanding experiences, I can confidently say they’ve earned my complete trust and loyalty. I've recommended Schaefer Auto Care to my friends who now trust them for their vehicle repairs. Highly recommend Schaefer Auto Care to anyone looking for integrity, quality, and genuine care in auto service!

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Caroline M

We are incredibly lucky to have a family owned, honest, and dependable auto care shop in our neighborhood. I have several teenage drivers and we rely on Schaefer’s for their affordable and expert care that we trust. We had a quick turn around for our kid as they got ready to drive back to school 10 hours away and we were relieved that we could confidently send them on their way after Troy and his staff worked their magic. Also, Matt is always helpful when we need a quick inspection and do an early morning drop off.

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Sallie Jones

I’ve been to this shop several times, and my experience has been mixed at best. The receptionist (and owner?) is polite sometimes but has a rude demeanor in about half of my interactions, which makes the experience frustrating. They also don’t do a good job explaining diagnoses or repairs, and I often leave with more questions than answers. They have replaced my catalytic converter twice after my original was stolen. The first one failed within six months. They replaced it under their one-year warranty but still charged me over $300 for labor. Maybe that is standard practice, but it never made sense to me since I would not have needed to pay for labor if their part had not failed so quickly. The second catalytic converter lasted about two years before failing again, and this time they said it is no longer under warranty. When I asked how long catalytic converters are supposed to last, I was told there is “no set time.” No one offered any further explanation or seemed interested in helping me understand. Overall, I left feeling like they did not care much about customer service or standing behind their work.