Kaizen Collision Center - Emmet Street NE 68164

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Kashelle Coromina

We had to get repair work done due to damage from the ice storm we had. I don’t think we anticipated having such an amazing experience working with Kaizen, given the circumstances. From start to finish, everything was so simple and convenient. Enterprise was able to pick me up at Kaizen to get my rental, and I was able to drop the car off at Kaizen once repairs were finished. Throughout the entire process, they kept us up to date via text and repairs were complete by their estimated completion date. It was truly the most wonderful experience. Thanks Kaizen!

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James Shafer

My son was in an accident with his car at his school, Kaizen is close to my house so I stopped in to get a quick estimate on the damages. Aaron came out to help me and was great, took some pictures of the damage and had an estimate for me quickly thereafter. I brought the car in for repair about 2 weeks after the estimate was given and everything was perfect. The receptionist at the front was kind, Aaron was there and attentive with me and made sure I was aware of what was going to be done to the car before they started. I got a nice text from the shop as the car was being worked on which I was not expecting, but it was nice to see that they took the extra time to let me know where things were in the process of fixing the car. The car was completed in the estimated time that they originally quoted. It looks great and I cannot even tell it has been repaired. Hats off to Aaron and the team up at Kaizen for the great work.

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Miles Pappan

Customer service was decent, they always had smile on their face. Issue was is my car receiving even more damage from their inspection. It was an insurance claim, waited a month to get the vehicle in their shop. Dropped it off May 13th for inspection and work to start, picked up June 2nd. They wouldn't work on or warranty their paint job because of previous work wasn't "up to their standards". Which was kinda understandable However, KAIZEN COLLISION made the damage on the hood go from golf ball size to football size with excessive pressure washing. KAIZEN COLLISION also REMOVED the factory decals only on driver fender and not the passenger. Returned it to me that way. Had spoke with John (employee) and Geico separately and together on a call. None of this was mentioned to me until the day I picked it up.