Meyer Automotive And Towing NE 68434

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Espe Gatako

My 2017 Toyota rav4 got stuck in the mud after rain, 13 miles from your location, called you twice and (Bob or Bobby) was so rude, then proceeded to tell me it would be $1,055.00 to get my car pulled from the muddy road and onto the gravel road that was 800 feet away. And on top of that, you weren't even going to be there for at least 90 minutes. Long story short, I got someone else to winch out my car and I paid $175.00 + tips, and they drove from near Lincoln NE but were at my location within an hour. I hope your business gets what it deserves. I Hope one day whoever i spoke to gets charged 1,055.00 to winch out his car You all are just horrible in the worst way possible! If u don't wanna do it, just say you don't have anyone to perform the services at this time, stop taking advantage of people when they need u the most!

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KC Alewine

Treated like family! While towing a loaded U-Haul trailer from Iowa to Colorado along I-80, the front-left tire wheel bearings on my Silverado shot craps. We limped along the shoulder to the next available exit where we discovered Meyer Automotive located right at the exit! As it was nearly closing time on a Saturday afternoon there was nothing that could be done until Monday. Billy Snell, the sales manager, took us under his wing and drove us to each of the three hotels in Seward until we found one with availability. The next morning (Sunday) there was a knock at our hotel door. Thinking it was the maid service, I opened the door and there was Billy with a loaner car that he brought for us to use while we were in town! My wife and I were absolutely stunned and extremely grateful. Monday morning we checked out of the hotel and went back to the dealership. Billy was there waiting for us and advised us that he already had the Silverado in the shop, but the news wasn't good. Although the necessary parts might be available by that afternoon, there were a couple of other jobs waiting in front of us and it would likely be Tuesday or Wednesday before the truck would be ready. We desperately needed to get to Denver to deliver our kid's belongings to their new home, so we began making arrangements to rent a truck that could pull the U-Haul trailer. On our way to pick up the rental truck, I got a call from Billy that he didn't want us to have to spend all that money to rent another truck, so he arranged with the service department to have our vehicle moved to the front of the service line and promised to have the Silverado ready to go by closing time that evening. True to his word, and with the amazing assistance of the parts and service department, we were back on the road at 5:30 that afternoon and arrived safely in Denver early Tuesday morning. The service we received from the staff at Meyer Automotive in Seward, NE., and from Billy Snell in particular, was nothing less than stellar. They treated total strangers like members of their family. We will never forget them.

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Jami Armfield

I just got back home after a road trip with my sister. We went from northern California to Eastern Ohio in the beginning of June 2020. Our car broke down in Nebraska about 16 miles from Lincoln. We contacted this tow company for assistance, and even though it was a long. hot wait, we immediately forgot our misery when the driver showed up. His name is Josh, and he is a awesome young man, and our saving grace that day. He went above and beyond his job duties to help us with everything, which I won't bore ya'll with the details, but just know it was very kind and considerate of him to help us so much. Little things for some are humungous for others, so I'm very happy we were sent Josh and not some stuffy, dull driver that would've been uncomfortable to deal with. To the owners of this business, just know you are very fortunate to have such a kind,caring and funny individual working for you. Thank you so much. Jami and Julie