SOUTHWEST DISPOSAL LC NM 88005

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Kara Brockett

Customer service is rude and disrespectful and refuses to help a paying costumer when they are in need. They are overpriced and don’t always pick up trash. They come at random times on pick up day. Wouldn’t replace a cracked garbage bin that almost pinched my sons finger because they kept claiming that they had already replaced it. They are impossible to try and work with, and will gaslight the customer. Luckily there is another garbage service provider that just started up and we switched to them.

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indi blake

They don’t pick up our trash about a third of the time. The people driving the truck get paid the same regardless of how long it takes them to complete their route. So they just rush through houses at breakneck speed to have the rest of the day off. They will drive off even if you are out there trying to move the trash so it is easier for them to pick up. We pay a huge rate for this service and they will find any excuse not to do their job. Slow down and do the job you are paid to do. JUST PICK UP THE TRASH!

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Grant Wiles

Southwest Disposal was horrible to deal with. I was getting billed for 2 accounts to my address for 1 pick up. I ended my service, they picked up the can and still continued to bill me. Customer service was horrible and unhelpful. The customer service representative said “It’s not our fault it’s your responsibility” when I asked why I got billed for 2 accounts on the same address for 1 can. Not the way to do business or treat customers. Lost me as a client! Found a different trash company for cheaper.