NAPA Auto Parts - CEM Enterprises NM 87544

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Brad Sorensen

Professional service A+ My emergency experience was one to remember. I was stressed and in a pinch my car simply stopped at smiths gas station. After getting a jump I asked if I could be seen right away, not in the best of moods. Typically you need an appointment but they saw how stressed I was. If it’s anything other than the battery I would leave it and make an appointment. They worked their magic understood my issue and resolved it with in an hour. Loose and dirty battery terminals. Wasn’t anything serious. They even took the time to explain what to check and or do if it happens again. Thanks for the knowledge. Highly recommended professional 5 star. I will be a little more humble next time and will always bring my car troubles to them in the future. Loyal customer

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Sangeetha Larsen

We developed a flat tire on a rental car and our flight back home leaves in 2 days. The folks at Napa were able to patch the tire and put it back on in 2 hrs- and we didn’t even have an appointment. They put the spare back on the trunk and all of our luggage neatly on top. Thanks to the hardworking folks at this store for helping us out in a pinch!

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Vivekbrata Basu

I had a very brief interaction with John, and he is kind as an angel. I was traveling with my young daughter. We rented a car from ABQ, and only upon reaching Los Alamos we realized that the windshield wiper system was not spraying the fluid. Not wanting to be stuck with that problem for the whole week of our trip, we first went to a mechanic in the area, who said he needed us to drop the car and come back in a few hours' time. Of course we did not have time for that. Then we dropped in at NAPA. John filled up the fluid tank in a matter of 3 min, which solved the problem. I offered and even insisted to pay him, but he did not accept any payment. Such a good samaritan! He reminded us that the world is still a good place to live in!