Blue Ash Auto Body OH 45241

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Erin Encarnacion

I didn't get a service but they gave me an honest estimate and I put on the damage on my bumper (very minor ding and I was looking for an honest opinion). The shop gave me a realistic estimate for the fix and offered me a more reasonable alternative to fixing the ding. I didn't use them, but their honesty, transparency and friendliness what appreciated. If I ever do need their services I will be returning.

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Anthony Lapsins

A challenging repair handled professionally by an amazing body shop! Getting OEM parts from automobile manufacturers today sometimes requires months long delays and lots of patience. I had the pleasure of working directly with Chris, Jay, and Dominic throughout my repair. To no fault of Blue Ash Auto Body, the parts for my vehicle took over 5 months to receive. Throughout the process, Chris was communicative with both the dealership on part's status and with me as to what I can expect. And it was that level of honesty from Chris that really stood out. Even though Blue Ash Auto Body had no control over when the manufacturer would deliver parts, he was still apologetic and empathetic to what could be a frustrating situation. Once all parts were delivered, Chris made sure I understood the process through the shop and a timeline for completion. At completion, an assembly error was caught before the car was delivered to me. Chris quickly advised that he would make sure the error was corrected before the car was delivered back to me. Mistakes can happen, especially with a complicated rebuild. It's about how they are corrected. And Chis managed it as if it was his own car. 10/10 Thank you to everyone at Blue Ash Auto Body for putting the vehicle back together, and in my opinion, even better than when the car was new!

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Sally Woodson

I visited Blue Ash Auto Body because I got into an accident over the weekend and my whole front bumper fell off. Their office is very professional and every person I talked to was kind and eager to help. Chris in particular went above and beyond and I really appreciated his quick turnaround! Thank you so much.