The Home Depot OH 44118

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Mark Levit

Home Depot used to be the store that stocked everything you’d need for home repairs and remodeling. They also had extremely skilled people working there who could walk you through the steps you needed to take to make those home repairs or remodels. No more… Now you can enjoy a half hour walking through the store trying to find somebody who works there. Then you can tell them what you’re trying to accomplish. Then you’ll hear an awkwardly worded statement about how “that’s not covered in this department. I don’t know anything about that.“ Then, you’ll slowly find the product “they don’t have the size or material” you were looking for, and then for a brief drive back home to log onto Amazon to order. Dammit! I don’t want to buy at Amazon. Even though Home Depot is a national chain, I want to spend my money where my neighbors will benefit. Please, Home Depot, don’t sic Amazon on me!

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Unicorn Prophetess

This store was a hot mess! It literally looked like a Dollar Tree with power tools. I have never seen it look this trashy in over 20 years. Garbage everywhere, main aisles blocked where I could not get my mobility scooter through. Abandoned appliances and it's cardboard left in main walkways that made them impassable. A caucasian man with hair tied back in a ponytail and a apron that said "store manager" walked past me no less than 3 times and said NOTHING even as I was looking on my phone and trying to find aisle numbers. At least 10 associates walked past me with no contact or offered assistance. If he really was the store manager, I can understand how the associates did not give a damn about customers because they are following his example. The young lady who checked me out didn't even thank me for shopping or tell me to have a nice day. I was a hassle to her because her nails were too long to operate the 'malfunctioning' touch screen. There were so many ADA violations that also were fire code issues. This location is 3 minutes from my house and I still will drive to another location 20 or 30 minutes out of the way for both my personal and professional needs if I can help it. Such a disappointment. I am glad to see the associates like talking to each other because they for darn sure don't like talking to their customers.

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ladybug USA

Good service and knowledgeable people. Home Depot is a good, relatively reliable hardware store. Just wish they’d give coupons to the middle and lower classes and not just the rich that can afford to spend $500 on occasion to get $75 off. Why not give 10% off any item $50 or more and allow 2~ 10% off coupons to loyal shoppers a month? It gives a good incentive to shop there more often.