Complete Impound & Recovery OH 43223

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Albert Tejeda

Went to pick up my truck and trailer. I needed a lot of paperwork which I had but not in the correct order. Linnett was a sweetheart of a person, very professional and polite. She had to go through a lot with my paperwork but at the end she managed to help me get my truck. Thank you Linnett, I will never forget this. Google only allows me to give you 5 stars and I promised 10 Here’s the other five ⭐️⭐️⭐️⭐️⭐️

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Kevin Balk

The plastic pass for my apartment cracked and fell off the rearview mirror. So instead of thinking about how I've parked in the same parking space directly in front of my door for several months or asking anyone from the leasing office, they tow my car around midnight. I only found out it was even at their location because I called the cops. Any further cursory glance probably would have shown them where the pass fell near the gear shift. Also blocked my car in so I had to wander the lot for 20 minutes to find someone to move other vehicles. The leasing office here covered the cost so good on them.

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Maria Goedel

Complete scumbags. They towed my car from my apartment complex despite my vehicle having a valid parking permit. When I arrived at the impound lot, I asked multiple times to see my car before paying so I could show them the permit, and they refused. After I paid and located my vehicle myself, the permit was clearly visible, and I showed them exactly where it was. It was not hidden and could not have been missed. I was told I would be refunded, but no refund was ever received. Two weeks later, I was forced to go through my bank to recover my money. This experience felt predatory and extremely unprofessional. I would strongly caution anyone dealing with this company.