Auto-Owners Insurance Columbus Claims OH 43235

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Fan S

I filed a sewer backup claim (Claim #3000466220225) in July for damage to my condo covered under Auto-Owners Insurance. It has now been over two months with no repair work or resolution. Despite providing all required documentation and following up several times each week, I’ve only encountered voicemail, out-of-office notices, or unfulfilled promises of a callback from the adjuster. Meanwhile, my condo remains unlivable without repairs. I respectfully request that Auto-Owners expedite my claim so the necessary work can move forward. Timely assistance would be greatly appreciated.

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Chettina Call

Due to bad weather and worse road conditions, I found myself in a fender bender with my daughter’s car as we came home from work. We had 2 vehicles to fix. I reached out to my Insurance agent after getting several estimates and was assigned to Lauren from Auto-Owners. Lauren has been working with me for both of my cars, easily reached, and claims paid quickly. Unfortunately, my daughter’s car was a total loss- but the car’s value was paid quickly and we were able to replace it. My vehicle needs some cosmetic and additional care and she had been working with the repair facility, making sure the car is done well, fairly and at reasonable cost, as well as keeping me in a rental vehicle until completion: I highly recommend AutoOwners (and especially Lauren C) if you find yourself in an accident because they have looked out for their clients and service providers. It’s nice to have an insurance company that cares about their clients first!

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Jack Butler

We had damage to our vehicle from a hurricane and was very impressed with the adjuster process (Jodi) which presented us with a very thorough market analysis, arranged pickup of our vehicle within one day of reporting it, and received the settlement all within 2 weeks of reporting the loss. Great job Auto-Owners and especially great job, Jodi Bowlen, for all of the communications and processing.