Rush Truck Centers - Columbus, OH OH 43228

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Brandycan Scott

I want to give a special shout out to one of your associates I interact with almost every day Mark Bushong. He is constantly knowledgeable, helpful, and incredibly efficient. Every time I interact with him, he makes the experience smooth by being fast Accurate and genuinely attentive. What stands out the most is how he treats customers he makes me feel valued and appreciated every single time it’s rare to find someone who combines expertise with such great customer service and it really makes a difference. I truly look forward to my interactions with Mark because I know I’ll be taken care of. Thank you for going above and beyond Mark! As always you are the best!

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Joey Case

I would like to shout out Micky Abdullah, countless times he has showed up to help us out. From just grabbing our will call parts and checking in on us to making chaotic jobs more manageable with his expertise. Couldn’t ask for a better rep. Thanks from me and the guys here in Columbus. - Joey C. Community Bus.

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Chad Moyer

I have ran International trucks for many years. I've been going to Rush to purchase International specific parts when I needed them. Never had issues until the last year or so. Calling in would send me to a call center. Sometimes get an answer, sometimes send me Into a loop, sometimes simply hang up on me. Call back, go on hold, get kicked off to a survey then disconnected. It was difficult, sometimes impossible to connect with someone. I would try to contact service just to get parts and it would put me in the same situation. I had a breakdown in Columbus and needed an international specific part. Tried to connect, waited on hold, left messages for 3 hours while I tried to locate this part anywhere, including out of town. Finally tried sales to see if i could talk to a person. Ben answered. I told him what I needed and he said he would walk back to parts and talk to someone at parts. Ben called back with Mickey on the line. Mickey found the part I wanted in stock. He took the payment. Since I was broken down and on the opposite side of town from their west side location, Mickey offered to deliver the part for me after he was off from work. That was a huge help! He delivered the part. I changed it out. The part was helpful but didn't solve all of my problems. Mickey waited with me to see if I needed any more help. They also followed up with me on the next day to see how it went. Unfortunately, I have another issue with the truck and will need another part. I was at the point where I did not want to buy parts from Rush anymore but the help from Mickey and Ben made me change my mind. It was good to find people that will still help when a bad situation happens such as a breakdown. I was very impressed with them and appreciate their help.