Battery Exchange OH 43607

L

Lisa Heard

Stopped in on a Saturday morning, because someone suggested I get a used battery here. The man I encountered was extremely unprofessional, rude and disrespectful! He had a tantrum followed by slamming doors! I walked in telling him I had dead cells in my battery. He immediately told me to pull around. (To the garage) I pulled in, he connected cables to my battery, and told me "its no good". He gave me a price for a new battery, and I told him I could get a brand new battery for half that price at another retailer. I explained I stopped in to check on a used battery and he told me they do not sale used batteries. (I didnt even know you could purchase used battery until it was suggested to me by someone who purchased one from this location before) After this interaction, this grown man had a full blown tantrum! Yelling, using profanity and slamming doors. I pulled out of the garage, and because he was being so irate, I pressed record as I entered the main door to discuss the way he treated me as a customer. I wish I could share it here. Apparently business isn't going to well, and I was the person he took it out in this day! His behavior was WRONG!! I would NOT RECOMMEND THIS BUSINESS TO ANY ONE, ON ANY DAY FOR ANYTHING

D

Dorissa Moore

The owner here was terribly rude to a good friend of mine. Not only was he rude he had the nerve to imply as many ppl do a certain stipulation to "ppl of color" but none the less I'm confident he'll continue to have the days he deserves!! My friend is covered by the blood of Jesus and he saw and heard the owner here at the battery exchange.

g

gravy bets

Terrible customer service as evidenced by the rude video surfacing on FB... That is a shame how you talked to an outstanding member of that community Lisa Heard! We don't care you've been there for 32 years we've been in the neighborhood for over 50 years . You should hire some help with your super frustrated self and learn how to talk to a Queen in our community. If you don't like the people you service you should LEAVE!!!!!