Diamond Auto Repair OH 43605

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Kendra

We had a great experience. Rick explained what needed to be done in detail and gave us a fair estimate. The work was done that same day and he even noticed a few other things that needed repaired. The whole experience was great. Rick is knowledgeable, professional and takes pride in his work.

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Damien Schmeltz

I’ve had to take my vehicles here a couple times just bc they were the closest to me I would not recommend them. I took my jeep cherokee in for a new radiator which cost like 125 for the part and they charged me damn near 900 along with charging to diagnose it. I’ve never in my 30 years of life had a shop charge for a diagnostic fee on top of doing the repair. It was summer time and my pregnant finance’s jeep so it needed ac so I had them get it done. Next I brought in my van I had another shop work on they figured out what the problem was which was the thermostat which is a 30$ part, the shop installed a defective thermostat and they replaced the defective one with a new one. they again charged me for diag and the new thermostat which was around 500$. Which I needed it done bc it’s my work van and it wouldn’t work without overheating. I planned to take it back to the original shop to make it right. Next was a work truck I just bought that had abs lights on and no power for hvac system. I had them diag the problem they told me my rear passenger side wheel bearing was bad just for them to start taking it apart after approval and see it was just the sensor. The reason the hvac wasn’t working was bc someone cut the instrument panel wiring harness, just one plug that had 19 wires. Asked them if they could order the plug to rewire it. They did but then said they couldn’t get it and said I needed a whole new wiring harness. I said that I would mess with it. While all the was going down I checked in a couple times they were honest with me told me it wasn’t the wheel bearing just a sensor they brought a concern to my attention that passenger side u bend knuckle needed replaced bc it was missing some gaskets I told them I would think about it and when I went to pick it up. They had replaced it which I was like whatever bc they didn’t need to replace the wheel bearing. Well they again charged 2 diag fees onto of the work. Charged me for taking the wheel apart down to the wheel bearing even though that wasn’t the issue. Charged me for the plug which when I got it back I realized why they couldn’t get it to work bc it wasn’t the right plug. The plug they had have 4-6 wires extra then the original. They new this a still charge me for buying the plug and attempting to try to fix it. I called them back after just looking at it and not wanting to do it that I wanted them to order the part and get it down I had to call twice the second time was Rick who said he’d order it and that was almost 3 weeks ago. I would not recommend these guys. I know about running a business as I have my own but to price gouge the way they do is beyond ridiculous

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John Schneider

From one local business to another 5 stars! With the help of Shane's Towing and Diamond Auto we were able to have a service truck towed and the fuel line replaced line and back on the road again in under 24 hours. Time is money as we all know. A Big Thank You for Rick for taking great care of us!