White's Automotive Services OH 44857

D

Day Horton

Nate provided outstanding service. Even after working a 12+ hour shift, he showed up professional, courteous, and ready to help. He handled my performance vehicle with great care and confidence, which gave me complete peace of mind during the tow. It’s clear he takes pride in his work and treats customers’ cars as if they were his own. Highly recommend Nate if you need a reliable and professional tow.

A

Alison Margaret

I rarely leave reviews, but I felt the need to after our experience with White’s Automotive Services. My sister and I were driving home from a trip in the middle of the night when we got caught in a snowstorm. The roads were dangerous, visibility was poor, and there were no exits nearby, so we pulled over and called AAA. The AAA agent assured us that help was on the way. After waiting for a long time, the tow truck driver arrived. Instead of helping, he was rude and refused service because we weren’t “stuck” or “broken down.” He made an inappropriate comparison to drunk drivers, offered no alternatives, incorrectly said the nearest rest area was one mile away (it was actually 4.5 miles), and then left us stranded on the highway. We were willing to pay to get somewhere safe, but that option was never offered. While AAA should have been more clear about their limitations, the driver’s behavior was unacceptable.

C

Cody Roberts

I broke down and a sheriff deputy called to help get me off the road. They tried to charge me a $175 impound fee on top of the $120 tow fee and refused to drop the impound even though I was not being impounded. Driver was completely UNPROFESSIONAL arguing with me and the sheriff demanding that we have pay the impound fee to let the tow truck I called to hook up even though they never touched my car. He refused to move his truck to let the company i called to hook up until he was paid. Then through a fit like a child when he was forced to move his truck. I would highly recommend using someone else as this place likes to do bad business and wax people any way they can. This is by far the worst experience I have ever had with a tow truck service provider ever.