Advance Auto Parts OH 44087

F

Floki

Very bad all the way around! Ordered them. Said 3-5 days so at that time saw were being mailed. After a week I had to call and ask. First tried to say it wasn't me. Then found the right phone number and email after several tries. Said they should of been here but no idea when as was from another state. I did not care where from but when it was getting here as my windshield will start getting scratched up and cost even more. Will try and refund and said go to Walmart and buy and the woman hung up. So much wasted time from ordering to trying to get answers. A simple task turned into a marathon with a very bad ending from a pathetic customer service department! Never again!

T

Tina Miller

I was impressed by the helpful nature and friendliness of the staff. Everyone I encountered was professional, friendly and cheerful - I will be back. I even learned some things about car maintenance in general - I appreciated the instruction and advice!

B

Biz

Wouldn't install a battery despite saying they do on their website. Someone asked, on their website, if they would install a battery on the same car I brought in and the response was yes. Drove down the road to AutoZone and had a new battery installed in less than 10 minutes.