Quadratec PA 19380

R

R Ochoa

Beware. Quality issues and poor customer service: We needed to take our 3 bikes on a family trip so I researched and purchased the Quadratec Premium 2" Receiver Hitch for 2018+ Jeep Wrangler JL, JLU (12015-10) And the Quadratec 4 Bike Folding Bike Rack for 2" Receiver Hitch (92034-1001). We received it a couple weeks later. I first installed the hitch on my Jeep with no issues, then put together the bike rack as well. Both felt well made and sturdy. However, the bike rack wouldn't fit in the hitch. I measured the size of both the hitch and rack with a caliper and to my surprise, the male hitch was bigger than the female hitch!: 2.03" vs 2.02". Exchanged emails with Quadratec customer service, sent photos and more. It was like chatting with a bot because answers were so not related to the problem. They replied a couple of times with the same "solution": buy a hitch extension because of my 35" tires. What?. I mentioned and photos show that I have a stock 32" spare tire... I asked how to return and they ghosted me. I missed my first planned trip with the family but then I solved the issue with a grinder and repaint.... Won't buy Quadratec anymore, what a disappointment.

M

Michele C

Scored an open box light bar at today's jeeps and Java event. Thank you Quadratec and staff!

G

G Wolford

Hello Ghouls and Gals! This is my third year of attending Jeeps & Java. This event includes the Halloween decorations created on Jeeps, and everyone appears to enjoy the fellowship. The other big score and draw is the scratch and dent sale on return items! You have to have a little patience to wait on what's coming up next for sale on the tables. Most importantly, you can be inspired by the Mods done to Jeeps seen here and call them during regular hours for their team to help on buying items to make that Jeep unique and truly yours!