Plummer's Towing PA 18419

k

kip pik

Extremely helpful and friendly. Service was quick and cost was fair and reasonable.

K

Kevin Evanski

These people run an insurance scheme, be very careful. Customer Service is terrible and you would be wise to avoid this business at any cost. My niece got into an accident and Plummers was called by the police. Granted they had to winch the car out of a very small ditch, and they pulled the car across the street. We asked them to tow it to our Auto collision Garage and he ignorantly stated he didnt have time. We called up later in the day because we were going to have it towed by another company, they told us it was $900. I was like that's insane, they towed it 400ft. The lady on the phone stated: "how many people do i have to explain this to" because we were all shocked we didn't believe that we were hearing them. So me, my sister, my brother all called thinking the other person didnt hear them correctly. The lady on the phone said, whats the big deal the insurance will just come by and look at it and no questions asked. I said because we would prefer to try and just pay for it without insurance. She said there were all these extra fees because they were called by the police and that it was the company owner requiring these fees and she didn't want to hear it. So, she hung up on me. I called back and got the message and said "I guess I'll pay the $900 dollars". They wouldn't answer. I was sending a tow truck up to pick it up and they said there was money owed so I couldn't get the car, but they wouldn't return any of our calls. Then, they gave the insurance company the run around. I found out later this towing company runs up storage fees on the insurance companies so they want you to use your insurance so they can charge exorbitant fees. They are succubus people that are just the kind of company that is responsible for how messed up the world is. Taking advantage of people at the worst moment, then gaslighting them when they question why they are being robbed. Ill save you all kinds of grief, do not use this company.

P

Pamela Boerner

They were very quick to respond when we were broken down with our camper. They helped us tow it back to their shop safely and fixed it as soon as they were able to get the needed parts. The charges were extremely reasonable and the employees were all courteous, kind, and very easy to talk to. Thank you so much for being there when we needed you.