Advance Auto Parts PA 19341

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Christopher Cribbs

Dylan was super helpful from start to finish...... We travel to the US every other year - adn in August we chose to fly up to PA to visit family and drive through the state. Picked up our rental car in Philly and started off for Meadville PA. Roughly 45 minutes into the drive - in the beautiful local areas of PA our rental decides to notify us that is need engine oil (right I know!) Fortunately for us - we pulled off the highway and found Advanced. We normally do not drive this particular vehicle and pulled in asking for assistance. Dylan, took the time to look up the vehicle needs - even went out to put it in the engine - checked we were all good and we were off and running again. Coming from customer service background - it is hard nowadays to find staff that are still in the frame of mind and willing to help the customer - in particular one's that have a vehicle that could have had worse problems due to lack of engine oil in unfamiliar territory. Not a favorable way to start a week vacation. Dylan went above and beyond - and wanted to drop a review for him! Shout out to Dylan! Chris & Rae (Bangkok Thailand!)

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Jeannine Morrissey

I am writing this review on behalf of my boyfriend, Jake. He had an outstanding experience at the Advance Auto Parts in Exton tonight. He went in the store because he needed to buy a bulb for his Tacoma and wasn't 100% sure of the part or part number. Zach Hetzel offered to go outside and look at it. They took the old bulb out, checked the part number, then went inside and found the right part. It was 10° outside. After ringing him up he came back outside to put the new bulb in, and to make sure everything worked properly. It was above and beyond what was ever expected. He was very kind, courteous, professional, knowledgeable, and so incredibly helpful. Jake said he would give 10 stars if it was possible. It's not every day you come across somebody with such outstanding customer service skills such as Zach. Jake said he will always go to Advance Auto Parts in the future and not a competitor.

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Jenna Stewart

Dominic is a great employee and was sooo helpful. My car broke down in the McDonald’s parking lot and Dominic stayed with us the entire time walking us through what to do to fix it. He’s awesome and deserves a huge raise.