Whitetail Disposal, Inc. PA 18067

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Melissa Sanginiti

I had an extremely frustrating billing experience with Whitetail Trash before finally getting real help. Prior to speaking with Camille, I repeatedly spoke with another employee and was told each time “not to worry” and that my billing issue would be looked into and fixed. Unfortunately, nothing was ever resolved. Instead, the very next day I would receive calls from Mike telling me I had an outstanding bill. This cycle happened multiple times and became incredibly frustrating. Everything changed the one time I called and spoke with Camille. From that moment on, the issue was handled properly and never happened again. Camille was quick to respond, professional, thorough, and actually followed through. She resolved the billing problem completely and seamlessly, turning a stressful situation into a positive experience. Camille’s customer service truly stood out and deserves special recognition. She made all the difference, and Whitetail Trash is very fortunate to have an employee like her.

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Rina Chen

I wish I can give no star,I am extremely disappointed with your company’s billing practices. Being charged over $100 simply because a plastic bag was placed in the recycling bin is completely unreasonable. Additionally, there are numerous service fees too!This experience has caused me to lose trust in your service. I will not be using your company again and will share my experience with others

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Karol Keeney

The week of Christmas, snow is coming. And as usual, we were already delayed a day because of the holiday. Typically they delay again because of the snow, I just called to find out if for sure we’re being picked up tomorrow since I had not gotten an email saying no. No we’re being skipped completely this week. But they’ll take double pick up next week. How can that be when I don’t have two bins. Where do I put my recycling for the two weeks. My bin is packed from the holiday. This company is an absolute joke. I will be canceling and I can’t wait. Do not do not be dumb enough to sign up with them. Would give zero stars if I could.