Pep Boys Auto Service & Tires PA 15213

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Jacob Crawford

I’m sure those that posted below 5 stars have their reasons, but I’ve never been treated better. The first time I went there they sent me away because I didn’t need what I thought I needed. They could have charged for a superfluous service but chose to give great advice instead. Which is why I naturally chose to return a second time. I brought them a wheel and a new tire to put on it expecting to pay more than I did and to wait a day. The manager (Dallas) worked it in and it was done in under an hour. Right before a massive snow storm too. Great place, everyone is easy to talk to, they don’t run you around, and they over-delivered on my expectations. We need more people like Dallas around…..Plus, there are lots of places to eat across the street if you choose to stay and wait. I didn’t but I would have if I had known they were going to be that quick!

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Shoobhangi

Needed battery change as car was sitting in parking lot for about 3 months. My car dealership said they will need 2-3 days so I checked with Pep Boys. The quality of work is excellent and they don’t try to upsell unnecessary services. It’s rare to find a shop that’s both efficient and trustworthy but this team delivers on both. I’d confidently recommend them to anyone who wants reliable, fast and honest car service as I got my car fixed real quick and at reasonable cost.

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Dawn Smith

They have zero customer service skills. They suggest things but dont tell yiu a price or if it'll be done to your vehicle. It doesn't take an hour and a half to do an oil change. this place is overall, overpriced for no good reason.