Pequea Alternator & Starter PA 17572

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Miss Curly V

I bought a brand new alternator from this place because they had great reviews and they promised a 1 year warranty. Well we had the alternator installed by the same mechanic who fixes all of our cars and we have never had any issues with his work. Less than a week after installing the alternator the car starts acting up again and eventually stops working. We look under the hood and the plastic piece that connects to the alternator melted. It melted so much that it was so hard to take it off. We eventually got it off and tried to return it. We were told by a literal mechanic from Honda that the reason this happened was because it’s a cheap alternator and they come from China. That’s besides the point. When we tried to return it he denied us our money back and requested that we call our mechanic so he could talk to them. The employee said it’s because it was installed incorrectly. Huh? Really? Don’t promise a 1 year warranty if you’re not going to honor that promise. Just give us our money back and would have been on our way. I DO NOT recommend this place at all. Save your time and money. I know it’s a little more but your best bet is to go with the original OEM.

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Shane DeVoe

Excellent service, quick and knowledgeable staff, always willing to do anything they can to help.

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Robert Kirchner

Went here to get a part I could not find anywhere online. They found it. They placed an order it and received the item the following day. It cost less than what they had told me the day before. Absolutely awesome. The gentleman I interacted with was pleasantly polite. They've earned my business for years to come.