Battery Warehouse PA 18360

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Noble

BATTERY WAREHOUSE – FULL DETAILED REVIEW My experience with Battery Warehouse, located at 26 N 2nd St, Stroudsburg, PA 18360, is directly connected to my issues with Wow Auto Repair, which operates at the same location. In 2024, I purchased a brand-new battery for my 2010 BMW X5 from Battery Warehouse. I was assisted by Tommy Martocci, who represented both businesses. He installed the battery, and for a short period, my car ran fine. Later, when I returned for additional repairs, my vehicle was transferred under Wow Auto Repair. As time went on, I started questioning the service and asking for proof of parts ordered. During one visit, Josh Eapen, the owner, brought me into the back of the shop and personally assured me that my car would be properly serviced. He gave me his personal phone number for updates, but after that, he never responded to any of my messages or calls. On September 17, 2025, police were called twice after Wow Auto refused to release my car. Officers verified with staff that I had purchased a brand-new battery from Battery Warehouse with a one-year warranty. However, when I inspected the car, I found a different battery installed — not the one I had purchased. To verify, I later bought a new, correct-size battery and installed it myself. My car started immediately, proving that the wrong battery had been installed. I have receipts for both purchases confirming the swap. This raises serious concerns about product misrepresentation and warranty integrity. Battery Warehouse failed to uphold transparency and accountability. Selling a product under warranty and then allowing it to be replaced with a different battery is unacceptable. In my experience, this business did not act in good faith and ignored multiple attempts at communication. I strongly advise anyone doing business here to document all transactions and confirm product serial numbers. car in worse condition, and attempted to conceal poor work with deceptive tactics. If you value your vehicle, your time, and your money, I strongly recommend avoiding Wow Auto Repair in Stroudsburg, PA. I paid $599 and look at the pic of what I got in the end. You kept my car for almost a year. I give you $6000 Show me the receipt where the cash went. I paid for rotors and caliper. You sprayed the old one and tried to pass it as new. I caught you and you call the cops on me. "Shady "

P

PLE

these people are racist . I am a woman of color and they said " people like me don't belong here " They do not cater to brown/black people !!! this is the worst experience I've ever had with a mechanic. DO NOT BRING YOUR CAR HERE !!!

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Lisandra Perez

if I can leave a negative star I will. VERY UNPROFESSIONAL ! MY BROTHERS CAR HAS BEEN SITTING IN THE LOT SINCE APRIL AND HAS YET TO BE WORKED ON. WE PAID IN FULL AND ARE ALWAYS GETTING THE RUN AROUND! WE HAVE ASKED FOR PROGRESS PHOTOS OF THE CAR AND THE GUY REFUSED TO SHOW US ANYTHING AND EVERY TIME WE COME TO LOOK AT THE CAR IT HAS MORE STUFF WRONG WITH IT AND LOOKS LIKE SOMEONE HAS BEEN USING THE VEHICLE FOR PERSONAL USE . THESE PEOPLE ARE SCAMMING & USING PEOPLES MONEY INSTEAD OF ORDERING PARTS ! STAY AWAY FROM THIS SCAM PLACE !