Sadleirs Automotive PA 19087

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christian grumbling

Absolutely horrible service tow guy does not care about your car. Could at least be a little more considerate no matter the situation. Learn more about business etiquette and maybe your reviews wouldn’t be so bad. Then you might get more customers and you could afford a better looking shop??

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Andrew Smith

Please understand that the negative reviews are from people who have had their cars towed by Sadleirs when they didn't want it (parked illegally). In July 2025, my son was driving our old minivan when it suddenly stopped in the middle of the road with an electrical issue. The police came and wouldn't let him wait for AAA (who gave a time estimate of 2 hours to get there) and Sadliers was called for the tow. Tom called and told me it was an alternator problem and gave me a price which was in the ballpark of what my regular mechanic told me to expect. He replaced the part and got us going again. He gave me a separate receipt for the towing and let me know I could probably get reimbursed by AAA (which I did was able to get). All this was frustrating but got done without issue but THIS is the reason he gets 5 stars. In November, we noticed the lights on the car flickering a bit. I dropped it off at my regular mechanic who said the alternator is overcharging the battery. I took it back to Sadleirs and without hesitation, he replaced the alternator AND the battery without question or billing. The first problem wasn't with workmanship but a defective part. Tom took ownership of this and made everything right. You can't be in a business like this for a long time in Wayne without being honest and fair. Tom is both.

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p rose

Tom Sadleir, the owner, and his crew took good care of my car after an accident, towing it to their lot. They covered up a window that had been broken in case it rained. Tom gave me information about getting a release form from Radnor Township and showed me how to get to the building. Getting towed is a bummer, and not inexpensive, but overall it worked out well at Sadleir's.