Habitat for Humanity for Rhode Island South County RI 02813

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Classy Conversations with Rhonda

Aaliyah, was so informative as well as, professional and accommodating. She really did her best to be helpful. Thank you so very much.

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Mark Shovlin

We had a terrible experience at the Charlestown location today. We had a number of pieces of furniture that we were donating. We called ahead of taking the 45 minute ride down there and spoke to the Director. We described what we had and he said it all sounded good and to come down. When we arrived we met a guy named Jason who was about the rudest, most belligerent, condescending, person imaginable. Without even a “hello” he pushed his way onto my truck and said he would only take two pieces. No explanation. When I explained that we had called ahead and described each item and were told that all was good, he made a condescending comment that the Director doesn’t know what he’s doing. He then rejected the second truck full of excellent pieces and told us he wouldn’t take them and we could take them to the dump! We will never donate to this group ever again! Absolutely horrible experience!

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Garvey Associates

Bad experience today. I can accept the fact that Restore won't accept certain merchandise, including new building materials. But I also expect to be treated in a polite and courteous manner. This didn't happen today. I won't name names, but the gentleman at the loading dock certainly had an uppity and condescending attitude. He seemed entitled and privileged. That's no way to treat a donor. I wonder how he would behave if I offered to give his organization $1,000? I won't be back under any circumstances.