Carr's Garage Inc RI 02864

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K J

Absolutely amazing experience at Carr’s! I emailed photos of damage to my car door and he promptly sent back a reasonable estimate. Months later, I stopped by the shop to see if the damage was just paint transfer. At my request, he and his team tried to buff out the damage and got it near perfect. He recommended fixing it properly though, which required repainting the door. He got me right in and had the car done when he said it would be. They even detailed the inside for us - it was like picking up a brand new car! You can’t tell anything ever happened and he didn’t even charge us for the first attempt at buffing it out. I felt he was honest with us and wasn’t just trying to make a buck off of us. We’ve already told several people of our experience and we’ll never go anywhere else. This level of customer service is unheard of these days. Well done and thank you, Team Carr’s!

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Matthew Tyler

Carr's Garage was the best experience I have ever had with car collision repairs. I had gone to several other collision repair location and none of them even comes close to the incredible experience I received at Carr's. Jason and Tracey were the BEST people to work with to get my car back to better then before. Absolutely no pressure assistance and personal and professional through out the entire experience from me bringing in my damaged car to picking it up after completed. I brought my damaged car to them after a collision and Jason looked at the car and let me know the options and what could be done. Jason was by far the best person to speak to and his help, clarity and his knowledge is unmatched. Tracey would answer any questions I had during the repair process in a friendly manner with incredible understanding and professionalism. After I brought the car in for repairs I was immediately set up with a rental car during the process. When I came to pick up the car after it was completed the car was perfectly fixed and with the extra step of having it detailed for me. The entire process was seamless and I always felt confident in them. I have to recommend Carr's garage collision repair to everyone would would need collision repairs done.

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Alan Friedlander

"Lost the damage assessment/invoice, so we couldn't touch the vehicle." It was with the original paperwork. "Lost your contact information, so we could not contact you about missing paperwork". I called regularly for updates, as well as my phone number and email address in the database. "We updated our database, everything was erased". "We lost your title. Jk, it's still here along with all of your other paperwork." 5 years the car was asked to be repaired, before being told: "the car has sat here for 5 years, you should sell to a scrap yard". Look, my buddy scrap yard owner wants to buy your junk car for cheap!