Belton Collision Center TX 76513

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Jo Aragon

BEWARE!!! DO NOT GO TO THIS SHOP!!!! THE SHOP DEVALUED AND REUINED MY TRUCK!!!!!!! The shop had my truck a year and drove our truck over 1000 miles. Employee's phones were connected to the Bluetooth, personal items (mail etc..) were in the truck, all paperwork was out of the glove department, the owner manual was gone, coffee spilled all over the truck. The ceiling fabric and the speakers are falling out of the ceiling, the catalytic converter was stolen out of the truck, all the high-end parts out of the truck are gone, right down to the mud flaps. LIST OF FRAUD AND SUBSTANDARD REPAIRS! 1. The front body panel gaps were misaligned due to impact. This vehicle needed to be set up, gauged, and squared to specifications. 2. The left rocker panel was not replaced as per the Gewico estimate and was compromised by substandard repair. 3. Without using gauges I could see the front wheels had an extensive amount of negative camber. That's where the top of the tires tower inward at the top. 4. The left front upper suspension trailering arm was bent and all bushings were damaged. 5. The center steering arm was bent. 6. The left front tire rod is broken and clamp loose. Dangerous situation!! 7. The front differential housing was not replaced as per the Geico estimate and is damaged. 8. The rear axle assembly looks to be out of alignment. It has a severe pull to the right and a bump steer to the right. Bumper steer is where the front suspension components are bent and when you hit a bump the vehicle darts right or left. Paint has runs and overspray all over. Painted over the lights. This vehicle is dangerous and should not have been allowed to drive 1300 miles from Texas to California where we live. My husband drove to Texas 3 times after Mr Cambell told him his truck was fixed. The last trip was 6 weeks of going between Geico and the shop with no help. The shop wouldn't give any paperwork. Save yourself do not go to this shop!!!

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Jayce Johnson

I got into a car accident on Wednesday(7/24/19). I am 19 years old, and I was terrified. These people took such good care of me, and were so sweet and kind. They told me how to go about everything. Not only were they the best priced, but they were the quickest. 10/10 would recommend if you need towing or anything!! (I believe the nice man that helped me was named Joe) My car was already a fixer upper, but after this, it was practically totaled. The kind man told me that they had cars for sale, and I decided to take a gander. Not only was I met with a very kind receptionist, (Thank you Ms.Cindy, by the way) but I found a car in great condition and at an AMAZING price. I managed to set everything up with Mr.Keith, and I am so glad I did! Not only were these people amazing with towing the wreck of my old car, the stars were aligned, and they helped me get into a new one! Thank you Belton Collision Center! You've helped me more than you know, and I will make sure to spread the good word about y'all!!!

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ash adams

Took my jeep in for some damage control and they were awesome. Everyone was super helpful and did really good work. The receptionist, Tracey, was extremely helpful and courteous and kept me up to date on everything. Thanks guys!!