Buck's Service Center WV 24963

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David Gordon

I had a flat tire. I live nowhere near the area. When I arrived, I was met with prompt and friendly service. My car takes a specific Hankook all season tire that is rarely in stock anywhere. It has to be ordered. He was willing to order it and have it the next morning (this was almost 5 pm). Bucks is very friendly and willing to help. Took walki-ns. Highly recommend!

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Lilith Shepherd

When I called to schedule an appointment, a man picked up the phone and after I explained what all was going on, just said okay and see you then and hung up. He didn't ask me for any information, so I called back and spoke to a woman this time (to confirm that my appointment had been made), and I discovered that he never wrote me down at all. That was a red flag right there, but I went ahead and took my civic here because it's less than a five minute drive from me. I hit a dead deer on the road and wanted them to take a look underneath and see if anything was damaged. The mechanic working on my car said they didn't see anything other than hair from the deer. When my brother went to change the oil, he immediately spotted very noticeable damage underneath. So here's my question...did they even look? One of the tire sensors is not functioning properly, and they wouldn't replace it. Just told me that I may need to get a new one. That's why I brought my car here, so that I could get this fixed. Seriously? When I got my car back, all my tires had all different pressures in each tire. My air pressure is only supposed to be 33-35 lbs, and it was way over that in each tire. None of the problems with my car were fixed, and they had my car for almost a week. I was charged $68 for supposedly fixing a leak in my tire. The last two times I came here, they say they don't have a print off or receipt and ask if that's okay, which seems kind of odd to me. They also do not use voicemail, which is odd. They also will not accept payment via debit or credit card, which is also unusual. I had nice blue tire pressure caps on my car. They removed one and didn't put it back. My car is also having problems starting (another reason I brought my car there), and the response from the mechanic was that they plugged my car to a computer and no error messages came back. Just because no error messages are coming back doesn't mean anything. My car is hard to start for a reason. I went to an Advanced Auto Parts, and they immediately identified when testing my battery that it is not charging like it should be. Why couldn't the people here do that? I now have an appointment with Honda, and they scheduled me the first time.

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Ken Boggs

I want to thank Buckie for helping my wife while she was traveling and heard a loud noise from under her car. He found a loose panel under car and fixed it so she could get back on the road! Great service and friendly people.