Land Rover New Rochelle NY 10805

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mandy wang

标题（Title）： Repeated Warranty Issues and Unprofessional Service 正文（Review）： I purchased a 2023 Land Rover Range Rover Sport from Range Rover New Rochelle. Since purchase, the vehicle has repeatedly displayed low engine coolant warnings. Despite taking the vehicle to the dealership 6–7 times under warranty, the underlying issue has never been resolved. In one visit, the dealership simply gave me a bottle of coolant and told me to add it myself instead of diagnosing or repairing the defect. Because the problem continued, I have had to refill coolant at independent repair shops 7–8 times at my own expense. Additionally, on March 26, 2024, I paid approximately $1,000 for a spare key for another Land Rover vehicle. The dealership confirmed the payment in their system and reviewed security footage, yet nearly two years later, I still have not received the key, and they refuse to issue a refund. Overall, I cannot recommend this dealership due to persistent vehicle defects, refusal of warranty service, and unprofessional handling of customer issues. I hope this review helps other customers make informed decisions. （Stars）： ⭐️ (1 star) – Reflecting serious unresolved issues and poor service

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Darren Kapahi

One of the highlights of buying one of these wonderful machines is being able to be treated like a family member at Land Rover New Rochelle by Edgar for almost a decade. I only praise the best and this man is hands down the definition of great customer service thru and thru. I highly recommend to purchase your car/truck from any of the Land Rover dealers he heads the service department at.

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DIY DAN

Five star service all the way. From the moment we walked through the door till we drove off the lot with a new car! Steve Goldsmith was a pleasure to work with. Knowledgeable low pressure sales, this is the way it should be done. He was able to get me the car I wanted during JLR data breach madness. I would recommend Land Rover New Rochelle to anyone in the market.