Bluffs Car Care WY 82082

J

Janet Bashus

Bluffs almost destroyed my 2002 Subaru Legacy. Bluffs supposedly fixed my rack and pinning the same ⅘⁴⁴steering. I waited 3 weeks for an appointment. Got in and waited another approximate week to get it in and supposedly fixed. Since they have no front end alignment equipment, I was told to take the car to Cheyenne for an alignment. So, I drove approximately 50 miles with my steering wheel upside down to Halladay Subaru in Cheyenne. I should not have been told that it was fine to drive my Suby to get the alignment done in Cheyenne. I'm lucky my car was not completely ruined and not be able to work correctly ever again. I was very surprised and angry with Bluffs, as well as disappointed that I paid $1500.00 for this unacceptable service. I will not be back. If you don't know how to work on a Subaru, why tell someone you can. Im very very disappointed. Bring your car in at your own risk. Janet Bashus

M

ME MC

The employees at this business went above and beyond to help us after a huge tire blowout between Kimball, NE and Pine Bluffs, WY. Our truck is 25 years old and the spare tire release was rusted and not able to be accessed. We called them at 4:30pm on a weekday. They were able to locate a used rim that they thought might work (it did!) and send the rim and a new balanced tire via ABC Towing (also great!). I know they stayed after closing time in order to help us. They literally saved our Yellowstone trip, as we had numerous reservations that could not be cancelled. We are so grateful to you!!!!

D

Danny Sutcliffe

Very quick friendly people was even willing to wait for us to get there to fix a tire while we were traveling