Collision Auto Body And Towing MD 20785

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Robert Reese-Johnson

This company received 7,000 to fix my car after it was stolen. Had car 6 months and not repaired as parts were stolen from my car nuts and axle not installed correctly and could have caused me to die if I drove it. Now I do not have this car that is drivable, and to fix it, it will cost me 4000 out of my pocket to complete and repair work they did! They do not respond to my calls or texts to fix this situation! They screwed me!!! Now they are out of Business and I DO NOT HAVE MY $7,000.00 returned to me AT ALL!!!! What a Con Man and Thief!!

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Anna Wright

My experience with this company was unbelievably horrendous. My car was stolen in early July 2023 and incurred substantial mechanical and body damage as a result. When the police recovered the vehicle, it was towed to an impound lot, where an employee recommended Collision Auto Body and Towing for the repairs. Taking this advice was a huge mistake. The company received over $4,000 from my insurance to repair the vehicle, and proceeded to hold my car hostage for over 5 months, all the while promising me it would be ready "by the end of the week" every single time I inquired. The general manager himself personally guaranteed to me on several occasions that I would get the car back by the end of the week, and failed to follow through each and every time. At certain points it was so difficult to even get in touch with someone that I was concerned they were never going to return the vehicle. Even the field agent with my insurance company was surprised at the lack of communication and level of unprofessionalism they demonstrated. When I finally got my car back, the inside of the car was literally caked in mud despite my insurance paying for a "detail." Now the car has failed D.C. city inspection twice and I am thus unable to renew my tags, which expired two weeks after the car was stolen. As a result, I cannot legally drive the vehicle, I have been ticketed multiple times just for having it parked with expired tags and an inspection failure sticker, and the shop denies that their work has anything to do with the car failing inspection despite the official DMV inspectors insisting that the problem stems from the work that was recently done on the vehicle. I have never had a problem getting this vehicle to pass D.C. inspection in the past. Steer clear of this company at all costs.

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Mark Baker

Sunday morning my car broke down on Landover Road and I called the first tow company in the area. The guy never showed up…I called this company and they not only picked my keys up from me, dropped my car off in my driveway on Mother’s Day. He worked with the price and offered to repair my car. This guy is who you need as a mechanic. Very genuine and sincere dude here. I’m hard to please and reviews are everything. This place deserves 10 stars. Many Thanks ??