Global Auto Outlet MD 20748

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Logan

FRAUDULENT BUSINESS WARNING: I want to begin by saying I seldomly if ever leave bad reviews. I was in the market for a used EV within my budget (15k or less) and found a 2020 Hyundai Ioniq that Global auto outlet was selling for 10.5k. I was eager to check out the vehicle and arrived the same day I requested to test drive it. A man named Robert greeted me and let me drive the car in a pre-planned driving route. I liked the car and was willing to buy it at the advertised price + the fees for registration and so on. Keep in mind folks, the advertised price was 10.5k. I contacted Robert for an out the door price…. They were selling it for 17.5k out the door. They tacked on over 6,500$ in hidden fees. I told them I was unwilling to negotiate unless they brought down the price to within touching distance of the sticker price. They kept spamming my phone with calls and texts asking about what I was willing to pay. I had EXPLICITLY asked Robert to confirm that the vehicle’s price was in fact the advertised price tag to which he replied that it was. At NO POINT did Robert mention a mandatory $5,000 fee for a ONE YEAR WARRANTY. I’m not sure how such a duplicitous and fraudulent business can stay in tact with borderline illegal sales tactics. I was supremely disappointed with this experience. I had initially given this place the benefit of the doubt after reading reviews, but found that the reviews of this place provide an accurate assessment of their business.I’ve attached photos of the car price before and after.

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Ms Me

I am writing to formally complain about my recent experience with Global Auto Outlet and their employee Amal. The level of customer service I have received has been unprofessional, rude, and deeply disappointing. I purchased a vehicle August 29,2025 from Global Auto Outlet that was represented as having passed Maryland state inspection. However, I later discovered that the car should never have passed inspection, as it was sold to me with dry-rotted tires a clear safety and legal violation. Selling a vehicle under false inspection approval is unacceptable and potentially illegal under Maryland law. In addition to this serious issue, I have not yet received my permanent hard tags, even though my temporary tags have expired. I have made multiple attempts to contact Amal and the dealership for updates, but I’ve been met with rude behavior and no resolution. This situation has caused me unnecessary stress and inconvenience, as I am now unable to legally drive the vehicle I purchased in good faith. I am requesting immediate action to: Provide my permanent registration and hard tags without further delay. Address the illegal inspection issue by replacing the unsafe tires and verifying that the vehicle meets Maryland safety standards. Improve customer service practices, as the treatment I have received is unacceptable. If this matter is not resolved promptly, I intend to escalate the issue to the Maryland Motor Vehicle Administration (MVA) and the Maryland Attorney General’s Consumer Protection Division for further investigation.

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Mohammad Nabeel

Just picked up a 2024 Dodge Challenger Scat Pack from Global Auto Outlet and I couldn’t be happier. The whole experience honestly went way smoother than I expected. The car is everything I wanted and more. Ray and his team treated me with respect from the moment I walked in. No pressure, no games just straight up helpful and professional. They walked me through the whole process step by step, explained everything clearly, and made it easy to understand. The credit check was simple, I got approved quick, and before I knew it I was driving off the lot. Overall, it was a great experience and I left there a very happy man. Definitely recommend checking them out if you’re in the market for a car.